Email firstname.lastname@example.org within 30 days of your purchased date and we'll issue you a full refund.
We suggest you email us from the email address that you have tied to your Scrimba account for quicker processing. These requests will generally get processed within 24 hours.
Refund process time
That refunds can take up to 5-10 business days depending on different banking institutions.
Some refunds are also processed reversals. This means that the original charge will drop off the bank statement altogether as if it never occurred, and the bank account balance will adjust to credit that money back without a specific line item on the statement.
If you have not seen a refund after approximately ten business days, please look for the original charge on their bank statement. If they do not see the charge on their statement, it was reversed and the refund is complete.
If you still do not see credit and still see the original charge after approximately ten business days, please reach out to your bank for more information.