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  2. Payments and subscription

Payments and subscription

  • I'm struggling to pay. How can I troubleshoot what's wrong?
  • How do I pause my subscription?
  • How do I get a refund?
  • How do I cancel my subscription?
  • Will I get an invoice/receipt?
  • How can I change the length of my plan (e.g. from a monthly to an annual subscription)?
  • Can I purchase a single course instead of subscribing?
  • My automatic payment failed. What do I do?
  • I'm not able to pay!
  • Do I get to keep my courses after I cancel my subscription?
  • If I paid for courses one-off, do I get to keep them forever?
  • Do I get access to all content when I subscribe?
  • How can I change my credit card?
  • Can I purchase multiple seats for a Team?
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